This is one of a group of courses designed to provide entry level competencies for entry into the health care field for those seeking positions as medical secretaries, medical transcriptionists, ward clerks, clerks and receptionists in hospitals, clinics, physician's offices, government health agencies, dental and veterinary clinics and offices, as well as inhealth education institutions and insurance offices. Learners may also take this course as part of the requirements for Medical Secretary Diploma, Medical Clerk Certificate and the Health Unit Coordinator certificate obtained through the Medical Support Services program.