Students will complete certification in Mandt System Inc. Relational/Conceptual/Technical Level (RCT) (includes physical techniques). The Mandt System is a comprehensive, integrated approach to preventing, de-escalating, and if necessary, intervening when the behaviour of an individual poses a threat of harm to themselves and/or others. The focus of The Mandt System is on building healthy relationships between all the stakeholders in human service settings in order to facilitate the development of an organizational culture that provides the emotional, psychological, and physical safety needed in order to teach new behaviours to replace the behaviours that are labeled ?challenging?. The Mandt System integrates knowledge about the neurobiological impact of childhood trauma with the principles of positive behaviour support and provides a framework that empowers service providers to do their work in a way that minimizes the use of coercion in behaviour change methodologies. Full attendance is required for certification purposes.