PTN 1132L - Basic Business Skills for the Pharmacy Technician PTN 1132L - Basic Business Skills for the Pharmacy Technician Topics include customer service, protecting patients’ health information, ethics, third-party payers, medication and inventory control, business math applications, managing workflow, staffing and team building. Emphasis is placed on communication skills and professionalism. Semester Hours: 1 credit hour Semester ummer Fees: La Fee Course Designations: AS only