XLI 9036 -- Change Management 4 contact hours (Offered as needed) It is said that people do not like change, but research shows that it is how change is typically handled in organizations that people do not like. When organizational change is handled well—meaning it is done with employees instead of to them—people are much more supportive of change. Another factor that inhibits acceptance of organizational change is fear of the unknown. People are always more comfortable with the known than the unknown. The theme of this seminar is that there is only one justifiable reason for making changes in an organization. That reason is to make things better (continual improvement). If a change will not result in improvement, why make it? This seminar presents a comprehensive model organizations can use to ensure that their personnel buy into changes, support them, and cooperate in making them succeed. The model comes from the book Effective Change Management by Dr. David L. Goetsch.