(formerly MAST-1610 & 1330) This course provides students with the knowledge and practical application of routine laboratory procedures performed in a medical office. Topics include: hematology, chemistry, urinalysis, immunology, and microbiology testing, as well as laboratory safety procedures, quality assurance, and quality control procedures. This course introduces students to the basic skills of phlebotomy. Students learn proper technique for physicians' offices and outpatient clinics. Topics include point of care testing, venipuncture, blood collection, equipment, order of draw, specimen handling, and legal issues. (4 billable contact hrs)