In this course students are introduced to administrative procedures and different forms of communication utilized in a medical office setting. Students will learn computer concepts, effective communication skills and techniques, proper telephone etiquette, scheduling, patient registration, and daily operations in a medical office environment. Compliance with the Health Insurance Portability and Accountability Act (HIPAA) is also addressed in this course. Prerequisites: HEAL 101 and HEAL 103 and BIOL 110 or 205 or 206
Prerequisites: BIOL 110, BIOL 205, BIOL 206, HEAL 101, HEAL 103