Survey of advanced operating system features and essential software troubleshooting techniques vital for IT support professionals. Key topics include configuring and managing various operating systems, diagnosing and resolving software-related issues, and implementing effective security measures. Participants engage in practical exercises to gain hands-on experience using Windows, Linux, Mac OS, and Android platforms, preparing them for technical support roles that demand expertise in software environments and system management. This course covers the software concepts necessary for Core 2 of the CompTIA A+ certification. Prerequisites: CIS 100 Additional Course Fee: $30.00
Prerequisites: CIS 100