This course introduces students to the basics of demand planning, emphasizing the importance of anticipating, planning, and managing customer demand to improve service levels and reduce costs. Students will analyze demand planning principles, evaluate tools and techniques,and apply contemporary approaches to manage demand effectively. processes that are part of SCM. Key elements of this course include aspects of demand planning, interaction between damdn and order management, demand planning principles, demand planning tools and techniques, communication and management of demand, and contemporary approaches to demand planning.